Frequently Asked Questions

Everything you need to know about your biOrb fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At biOrb, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our entire seasonal collection.

Can I change or cancel my order after it is placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.